[Resolved] T 24 — sim card deactivation

A

amitprasad

from Mumbai, Maharashtra

Address:

Kanpur, Uttar Pradesh

Hi, this is Mr.Alok Prasad from kanpur, U.P. having T 24 sim no. [protected]. I lost my mobile on 06/05/14, hence, I want to request the T 24 team to please BLOCK my Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanks, Alok Prasad kanpur, U.P. PIN 208016

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Aug 8, 2021

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr. Amit,

We have taken note of your request and shall escalate the same to our team . We ensure quick action from our end in fulfilling your request.
Write to me at [protected]@futuregroup.in if you need any assistance in future.

Regards,
Priya
Future Group

Reply

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr. Amit,

As requested the number is blocked you can visit to nearest T24 store with valid documents of id and address proof for a duplicate sim card.

Regards,
Priya
Future Group

Reply