T. R. Sawhney Motors — Delayed delivery and having issues after service back camera not working

Address:T R sawhney Motors Sahibabad

Hello sir
My self Rohit Srivastava
Resistance- Faridabad
Car no. UP70FV7026
Car Registration name : Shraddha Srivastava

I had sent my car for service at T R Sawheny Motors Sahibabad from Faridabad on 17th April, apart from service it also had some dent paint work for which i had taken insurance claim. T R sawhney Motors had committed to deliver the car to me on Friday 21st April. The insurance was approved on Wednesday, we had received the message.. but even after that the car remained standing in the workshop, the work did not start. The work started on thursday friday then they told me that the car will be delivered on saturday by 5-6 pm. On calling on Saturday, I came to know that the car has just been painted.. On calling, everyone gives different excuses.. Sunil ji (Manager) says something, Ashok Dwivedi ji (Advisor) says something, calling staff Every time I called Srishti Mishra, she was told that sir, I am giving updates now, after that she never called again.
Chanchal Chowdhary (calling person) who offer us you will get 30-50% discount on service. She blocked our phone number. NO discount was given by T R sawheny moters. The discount was applied which is our pervious coupons of last service.
Finally we were committed to deliver the car by 12 noon on sunday even after that the car was delivered at 3:30 pm..
Just because they did not deliver my car timely they discounted me 1000 rs extra but i refuse to take extra discount and pay all the amount which was mention in the bill..
Now after delivering the car there is a lot of noise in the cabin and the back camera is not working. I was Calling since sunday they are saying that will come on tuesday to fix it no one has come yet.

Is this a way to Harassment your customers.
I am totally disappointed with T R sawheny moters.
I will not maintain any relationship with T R sawheny moters in future.
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T. R. Sawhney Motors customer support has been notified about the posted complaint.
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    T. R. Sawhney Motors  Phone
    +91 11 7111 5333
    T. R. Sawhney Motors  Address
    33, 34 HCMR Complex, East Gokulpur Main Wazirabad Road, Delhi, Delhi, India - 110094
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