T. R. Sawhney Motors — false commitment to get the booking

Address:

New Delhi, Delhi

I booked my baleno delta (Granite grey) from tr sawhney, rajauri garden by paying rs.20000. I was assured that i will get the grey color (My first preference was the blue color which i was getting from another nexa showroom in 3 days but i got convinced by their (Tr sawhney) salesmen that i will get the grey color). They asked me to pay the full down payment so that they can be sure for the order. I was so convinced and excited about my car but after some time, they were saying that grey color is not available even i got confirmation of grey color by getting the image of the new unregistered car from their side which was parked somewhere at the warehouse.

I told them due to your fake commitment i lost the blue color car. They said their mother company asked them to do the false promise. Now maruti company saying that they can't provide them grey color car.

I do not understand why they took the order which they can't deliver even i had paid the full down payment.

I said to the manager that i am feeling cheated and i don't have any option now. The manager asked me either i can opt for white color or i can cancel my order.

I have all the receipts and grey color is clearly mention on that.

I am feeling cheated and i will never recommend any person to buy the car from tr sawhney nexa.

Don't believe them, they even can't fulfill their written order.

Fed up of tr sawhney. Worst experience.

Even i am not sure whether they will deliver me white color or not.