T24 Mobile — My identity being used by some other person | |||||
I've been using the t24 no. For last two years and i was not even aware that i was using the sim registered on the name of some other person!! Last week i purchased a new phone and for that i needed a nano sim... There i came to know that the sim is registered on some other name... It means that my documents and identity was being used by someone else... Which can be risky. I purchased the sim from big bazaar, tarnaka branch, hyderabad. The help desk person there said to speak to customer care... I called up customer care and the stupid person there told to again go to big bazaar... I don't know whom to contact... Kindly help as i want this issue to be closed on urgent basis. I can't afford someone else to use my identity and name. This is my third mail but no solution still... Was this information helpful? | |||||
 2 Comments | |||||
Comments
complaint no1553777
tnx priya for answering. My second contact no.is [protected]. the t24 no. dat im using is registered on the name of Mr. Ram. kindly find out who is using my identity no.The documents i submitted were on the name of Ashish Raizada
tnx priya for answering. My second contact no.is [protected]. the t24 no. dat im using is registered on the name of Mr. Ram. kindly find out who is using my identity no.The documents i submitted were on the name of Ashish Raizada
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, May 16, 2017
Dear Deeksha,
We have shared your concerns with our team and they shall look into it.
Regards,
Priya
Future Group
We have shared your concerns with our team and they shall look into it.
Regards,
Priya
Future Group
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, May 22, 2017
Dear Deeksha,
As per the update received from our team, number you have provided is incorrect. Kindly share your contact number and T24 contact number at [email protected]
Regards,
Priya
Future Group
As per the update received from our team, number you have provided is incorrect. Kindly share your contact number and T24 contact number at [email protected]
Regards,
Priya
Future Group
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Regret the inconvenience caused. Kindly share your T34 contact number and an contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.
Regards,
Priya
Future Group