[Resolved] T24 Mobile — Non activation of nano sim

kapila

from Delhi, Delhi

Address:

Ambala, Haryana, 133001

I had bought a nano sim for rs 50 from your dealer on Nicholson road Ambala cantt.on 12/09/2016.so far it has not been activated.my no.is [protected].dealer had told me that it shall be activated within 2 hrs.on talking to customer care they say no such request has been received.today32 hrs have passed.whereas I had bought a nano sim from idea and it was activated in 15 min as claimed by them. Thanks

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Aug 8, 2021

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Kapila,

Please mail us your contact details at [protected]@futuregroup.in and we will look into it.

Regards
Priya

Adrish Sen

from Kolkata, West Bengal

I took a new T24 sim from Big bazaar liluah.
I am not able to avail internet connection from this sim.
The no. is [protected].
Please do something...

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Sep 20, 2016

Hi Adrish,

We have forwarded your request to the team and they will provide an update soon. In case of further queries, please write to us at [email protected] and we will assist you.

Regards
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Kapila,

We are pleased to inform you that the MDN has now been activated. Hence, ticket id: 4973 stands resolved. In case of further queries, please write to us at [protected]@futuregroup.in and we will assist you.

Regards
Priya