T24 Mobile — Not issuing me my sim card

KKAGARWAL_786

from Mumbai, Maharashtra

Address:	Indore, Madhya Pradesh
Website:	customer-care-support-7-24day.blogspot.in/

PROBLEM IN MY NO lost = [protected] my mobile is theft, i had also made a fir also, but no one is giving me new sim card after giving all documents asking for 500 rs comision for lost card and 120 for sim card, why should i pay 500 comission i had visited t24 bigbazzar out let also. i had also attached all the documents please help me to get my sim card back more than one month has over... krishan [protected]

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Krishnan,
Greetings from Future Group, this is Priya.

Please accept my sincere apologies for the experience you had with us. Your concern has been escalated to our team, they shall connect with you shortly and sort out the matter. Do write to me for further queries at [protected]@futuregroup.in. Kindly note your reference number 844 for further communications.

Regards,
Priya
Team T24
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr.Krishan,
Greetings from Future Group!

As per the update received from the team, the team has request you to get your SIM replaced at the store. Please do share your feedback and suggestions at [protected]@futuregroup.in. It will help us serve you better!

Happy Shopping!
Priya
Future Group