[Resolved] T24 Mobile — Recharged to wrong t24 mobile number

Mohan rao sunkara

from Visakhapatnam, Andhra Pradesh

Address:

530013

Today I recharged Rs.150/- online and the details of recharge are Order no: #[protected] Operator reference no: #[protected] Fri Dec 18 2015. By mistake recharged to mobile Number [protected] for Rs.150 instead of recharging for t24 mobile number [protected]. Hence I request you to please reverse the recharge and credit the talk time to mobile number [protected] or return the amount to my bank account.

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mr.Mohan,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code 1953 for further communication at [protected]@futuregroup.in

Regards,
Priya
Team T 24
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Mohan,
Greetings from Future Group!

We regret to inform you that we are unable to process the reversal request as it is wrongly recharge on another number. . Please do share your feedback and suggestions at [protected]@futuregroup.in. It will help us serve you better!

Happy Shopping!
Priya
Future Group