[Resolved] T24 Mobile — wrong recharge due to ignorance-request for return of money | |
On 11 th November i had recharged my t 24SIM card no [protected] for rupees 153 for activation of net and got message in replay that my recharge was successful but try to connect the internet it could not so i called on the customer care and they informed me that it was a wrong recharge.but it was noticed that the amount is not credited to my account.so I request you to make necessary arrangement for the recovery of the said amount, otherwise I will file a complaint in the consumer court .
my email id ; [protected]@gmail.com
contact no;[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
no guidence
Hi Mr. Suku,
Greetings from Future Group. This is Priya. We regret the inconvenience caused to you with the wrong recharge. Please be informed that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.
Regards,
Priya
Greetings from Future Group. This is Priya. We regret the inconvenience caused to you with the wrong recharge. Please be informed that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.
Regards,
Priya
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
376
Pending
0
Resolved
148
View all 376 T24 Mobile reviews & complaints
+91 89 7621 2121
Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
View all T24 Mobile contact information
my email id ; [protected]@gmail.com
contact no;[protected]