[Resolved]  TalkCharge — regarding bill payment not completed for landline 23612178 for order id tc[protected]

Address:	Gurgaon, Haryana, 122018
Website:	www.talkcharge.com

This was regarding the bill payment of my bsnl landline payment with ac no -[protected] with amount rs 5321 which is still not received by bsnl with talkcharge order id tc[protected] and my landline bill last due date was scheduled on[protected].
On enquiry about the bsnl bill payment status, talkcharge tries to put a smile by sharing operator ref id - cyb[protected] .
I got rs 17 as cashback but bill still remain unpaid and again fear of late fee.
But my actual question was how long with it take for bsnl to update the bill. As part of other website they clearly state 48 working hour or 72 working hours but here nothing was mentioned even after email followup.
It creates lot confusion among customer and gives bitter experience, damage the reputation of the brand. Hope for your immediate action