| Address: | Crown Interior Mall, Mathura Road, Faridabad, Haryana, 121008 |
Sir, i had been ur client since 2014 (Encircle id[protected]. On 17th march'19 i paid rs.3.5 lac as 90% advance for 2 solitaire rings for marriage of my son. By the sales personnel i was first told that i shall get both rings made as per our design & size in 8-10 days then after time they said min. 14 days will be needed. Ok no issues so far. Now today on visiting this outlet i was told it will be ready by 15.4.19 i. E. Almost 1 month after paying the money. Will the company pay me interest for keeping my money for such a long duration? At the of booking time there was discount offer of 7.5% on purchase of 2 lac which also i feel another way of trap.
Now shall i delay the ring ceremony of my son just b'coz tanishq is holding one ring. I fail to understand the uncalled for delay for a simple ring. Are u going to get the stone from some s. African diamond mines?
On a serious note let me narrate one proverb - one dissatisfied customer is more harmful then 10 satisfied customers. So take this issue on a priority basis & ask ur salesmen not to make false promises to deliver the product in 14 days. I read ur t&c at point no.2 on priority order & credit note, which is silent on delayed delivery on ur part but has the right to forfeit the deposited amount if article is not collected by customer within 15 days.
What a mockery of justice! In such a situation i shall be entitled for interest on deposited rs 3.5 lac for delayed period. Think on it. Was this information helpful? | 
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