I have purchased two gold bangles worth rs 1, 14, 000 around. Weight was 30 gram. I am wearing this bangles since 4 days only and its band now. Two times happens this. Though i had no tough job in home or anything else. Then i realized its not a quality product which i brought from tanishq. Will never prefer it again. Cheap product with market price.
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Jun 11, 2019
Complaint marked as Resolved
Titan Company customer support has been notified about the posted complaint.
Verified Support
May 11, 2019
Titan Company Customer Care's response Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
We request you to visit your nearest Tanishq store with product, invoice etc., so that the store team can inspect the product and do the needful. Also, please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
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