Respected sir
I nikita saini had taken a ring from tanishq from pitampura store. It a a diamond ring of gold (Reddish) colour on[protected]. But its colour is fadeing and one diamond of ring has been removed. I dont knw how's it is possible from a reputated company that a product of that much bad quality has been given to a customer. So its my humble request to take a strict action against it against the store. For further queries i will visit branch soon.
Thank you
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Apr 5, 2019
Complaint marked as Resolved
Titan Company customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Titan Company Customer Care's response Dear Nikita,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
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