Tanishq — Regarding Lucky Draw

I started depositing EMI in TANSHIQ on Dec 2021 for ten months. TANSHIQ sales person said that after introducing EMI we are providing many offers like discount on customer's birthday and anniversary and lucky draw. But even after 10 months of EMI Tanshik, there is no lucky draw. When I withdraw my amount after 11 months they started lucky draw. It's not fair to me. I am not satisfied with Tanshik. Since last 10 months I am waiting for lucky draw. Every month I asked when do you start lucky draw but every time they said next month next month. Tanshik sales persons give wrong information. tanshik