[Resolved] Tanishq — ring

Dhruvish Shah

from Mumbai, Maharashtra

Address:

382424

I had bought a finger ring for mine but after 15 days of wearing i felt that my finger is becoming wound due to the sharp mess of the ring from inside.

I request you to check my ring and provide me the proper resolution.

As it's a clear product fault. So please arrang to check the sharpness of the ring from inside, which is cutting my finger.

Thanking you,

Dhruvish shah
[protected]

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May 17, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

Titan Company Customer Care's response Dear Dhruvish,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

We suggest you to visit the nearest Tanishq store with your finger ring and the original invoice etc., So that our store team can inspect the product and do the needful.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

With regards,
Steve