Tanishq — Unhappy with Tanishq & fooled by Naupada, Thane

Address:	Thane, Maharashtra, 400601
Website:	www.titan.co.in/shop-online/jewellery/finger_ring

Dear Tanishq, Looking into Tanishq's brand value and trust, I have bought one platinum ring & and one diamond platinum ring for my engagement on 26th July-2015, total worth of ~1, 00, 000/- While buying the ring all the staff of Naupada-Thane were friendly and they took my ring for re-sizing on 28th July. I have received re-sized ring almost after an 45 days but without any prior notice, the diamond weight was less by 1 cent and platinum weight was also less, and moreover it wasn't looking as attractive as the one i have purchased earlier. So i have asked them to re-order and give me the diamond size as it was earlier. Again, i have been called today (18th Oct-2015), when i have went and saw the diamond ring it was as same as they showed last time. I was very frustrated with the product and the service of the Tanishq. They are not ready to tell the detailed bill why the price has increased by 12, 000/- even after reduction in size of platinum by 0.3 gram and diamond by 1 cents. again after 3 months of waiting i still not having the ring with me. I kindly request Tanishq, please maintain your brand value and do not fool the customer. Regards Mallikarjun!