[Resolved] Tanishq — updating my mobile no - name - unable to register online | |||||
Dear Sir/Madam I had been following with Tanishq Customer Care since last 2 Months over follow-up Customer Care call, mail but due to unknown reason my mobile no have not been updated. Every time new complaint ID had been provided but mobile no. is not updated. First complaint Date:6/05/2018 Second complaint Date: 08/05/2018 Third Complaint Date: 13/05/2018 Fourth Complaint Date : 16/05/2018 Fifth Complaint Date : 02/06/2018 Sixth Complaint Date: 11/06/2018 Seventh Complaint Date : 17/06/2018 Eighth Complaint Date: 17/07/2018 The response word is same "We have forwarded your concern to our concerned department and request you to give us some time. Once we receive the status we shall keep you posted. Kindly bear with us." Due to this I am not able to register for online payment and unable to get my statement. Please do the needful since delay in updating mobile no. shows that things are not in place in Tanishq and I am afraid about investment with hard earned money is not safe. GHS No. : 11810543 With Best Regards Aarti B Rao Was this information helpful? | |||||
Aug 27, 2018 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Titan Company Customer Care's response Dear Aarti, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
 1 Comment | |||||
Comments
As I bought a watch few years back which you people are not able supply the strap according to you Vanasthalipuram branch they will able give depreciation coupon which I don’t want, kindly arrange a strap. You can contact me on [protected] Ram Babu goud
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1962
Pending
0
Resolved
902
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information