| Address: | Tata 1MG Healthcare solutions pvt. Ltd. First floor, block -3,Hafed Warehouse,New Anaj Mandi, khandsa road, Gurgaon, haryana,122001 | | Website: | www.1mg.com |
I ordered a product from tata 1mg on 1/04/2023 and recived on 5/04/2023 and give them full payment of 2161/- Rupees. My Product order ID is PO[protected]. After receiving the product i Unboxing the packet And make A video o[censored]nboxing But I found that two metrials was missing out of three metrials. I raise a complain and told the company that matter. Company agent told me they need 24-48 hr to solve the issue. Then I give the time so they can solve my issue. I also share the video of the unboxing of the product where two metrials were missing. I send that video on Gmail with 5 MB compressed file. Then I Send full HD video on their Whatsapp Number Because GMAIL does not support up to 5 MB video. After that I talked daily and daily with them and asked for the resolution but they make excuses and excuses. They said we are investigating about it and will definitely call you. But they don't call me. Only I calling them. My issue was not solved after 4 days . Then again they take 24 hr from me and told me they are highlighted the problem and issue will be solve surely but after 48 hr again they didn't contact me or help me at all and forget about my issue but after sending me missing metrial they still holding my money. Again I contact to the they told me within 1hr a supervisor will contact me but after 24 hr no one contact me. When i contact them again they again take 24 hr to solve the problem. But still I didn't get any kind of response from their side. They were just harassing me and Just spinning round and round. Last time I call them and asking to solve My problem but they said there is not fault from our side and we don't give you refund and not send you the missing product.
Please look at this matter as soon as possible. Please mail me immediately Was this information helpful? | 
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