Tata 1mg
1
Submit a Complaint
17
COMPLAINTS

Tata 1mg Complaints & Reviews

R
Rcpatwa
from JODHPUR, Rajasthan
Feb 13, 2024
Feb 13, 2024
This thread was updated on Feb 13, 2024
Report
Copy

Non delivery of the product

Address:Plot No 8-9,Old public park,Umed club road

I ordered two products through order o PO[protected] thorugh tata1mg app.
The products ordered were
1) Perfinex 801mg
2) Threptin high protien biscuits.
Out of two products only second one was delivered. First one Perfinex 801mg was not delivered.
Kindly look into the matter
Thanks & Regards
Rakesh Patwa
(Husband of Meenakshi Patwa)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subayah
from Mumbai, Maharashtra
Jan 2, 2024
Report
Copy

Refund against returned medicines to tata 1 mg

Address:D 202 shivalik hermitage chs ltd mira road east
Website:tata 1 mg online website

12 Strips of Gen D tablets against order dated 22.09.2023
refund still awaited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harimada
from hyderabad, Andhra Pradesh
Jun 2, 2023
Report
Copy

Packaging charges

Website:www.1mg.com

Recently I brought few medicines via Tata 1MG. They have charged Green packaging charges Rs 3 per order. I would like to know is it a valid charge to pass to consumer. I think packaging charges should not be passed to customer. When I checked with them they said they are going towards green packaging and want to save environment which is good but passing those charges to consumer and there is no choice for not opting.

Also...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sultan9996
May 11, 2023
Report
Copy

Wrong product delivered

Address:351 Sitaram Colony

Wrong product delivered and also not doing replace, This is my complaint no.[protected] and also not provide complete information about replacement after 4 days of order delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbashwar
from Hyderabad, Telangana
May 5, 2023
May 10, 2023
This thread was updated on May 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment and Cash

Website:1mg.com

Order ID PO[protected] dated 05May2023
Place an order for life saving medicine Nintena 150 prescribed by the doctor on COD. When my order was verified then I paid the amount Rs5, 499 online. Delivery guy came with medicines and cash invoice. How can I pay double (online payment and cash). I showed him online payment made through my bank statement. Then in presence of him I contact through chat. They were insisting me to pay again...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sbashwar
from Hyderabad, Telangana
May 5, 2023
Report
Copy

Medicine prescription issue

Address:Online
Website:1mg.com

I am Care member of 1mg.com and buying prescribed medicines for my wife aged 67 since last one and half year. She is suffering from breath problem and on oxygen under supervision of the doctor. I do upload prescription on 1mg and place an order. Recently they started holding my order and call on my mobile and ask questions about the patient then they issue their own prescription. What is this practice?

Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeetparm
Apr 13, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
Report
Copy

Product Missing In box but Not refund my money

Address:Tata 1MG Healthcare solutions pvt. Ltd. First floor, block -3,Hafed Warehouse,New Anaj Mandi, khandsa road, Gurgaon, haryana,122001
Website:www.1mg.com

I ordered a product from tata 1mg on 1/04/2023 and recived on 5/04/2023 and give them full payment of 2161/- Rupees. My Product order ID is PO[protected]. After receiving the product i Unboxing the packet And make A video o[censored]nboxing But I found that two metrials was missing out of three metrials. I raise a complain and told the company that matter. Company agent told me they need 24-48 hr to solve the issue. Then I give the time so they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir kumar raghav
Dec 7, 2022
Report
Copy

Medicine

Website:Tata 1mg

My order no PO[protected] dt 03/12/2022 I have not received joykem medicine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjan kumar shrivastava
Oct 13, 2022
Report
Copy

About my order

My order not deliver till now and not any information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Solapur, Maharashtra
Oct 10, 2022
Report
Copy

Discount not applied and no response from Customer Care

Address:TATA 1mg Online Platform
Website:www.1mg.com

Ref: Complaint IDs [protected] & [protected]

I have made a purchase on TATA 1mg on[protected]. (order PO[protected]).
Before making the payment, the final amount shown was 2992.
Out of which care plan discount was 440 Rs.
But after making the payment, I realised that 440Rs discount is not applied in my order and I was charged complete 2992.

Out of this 2992, I have made payment through neucoins...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshan_shet
from Sirsi, Uttar Pradesh
Oct 1, 2022
Report
Copy

Delivery is not done PO26322102989165

Website:www.1mg.com

I have ordered medicine from tata 1mg on 21st with order I'd: PO[protected] and delivery te was on 26th but when it was not delivered I have contacted their customer service they are simply say it will be delivered on next day but it's not and they will give ticket number [protected]. This caused the heart medicine to get over. If they told they are incapable of delivering would have ordered from some place else. Their backend told on 27th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyakal
from Chennai, Tamil Nadu
Aug 15, 2022
Report
Copy

Money not refunded yet - Paid twice

Website:www.1mg.com

I ordered medicine for my father on Aug 3rd and paid for Tatamg via Amazon UPI. Payment was successful on Amazon side as well as my bank statement has the money debited for 1mg. However on 1mg side, the payment is still in progress and when I reach them, they initially said I will receive the refund in 5-7 business days. Now its more than 12 days, and no one is bothering to help. I reached them n number of times and raised my concern yet...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkishore70
from Pune, Maharashtra
Aug 8, 2022
Report
Copy

Wrong Doctor name on the Invoice

Address:Pune

I have posted my doctor's prescription while ordered the medicines but when i received the medicines along with invoices, the doctor name they have printed was incorrect. When I did chat with them they said it can not be changed as it is as per their process. How come they do like that. I will have to stop buying medicines from them in that case....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kr.anand
Jun 29, 2022
Report
Copy

Medicine without expiry date

Order id-PO[protected]
Meds delivered without expiry date..
Name -kumar abhishek anand
Mob-[protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
INTIAZ ALAM Sk
Jun 20, 2022
Report
Copy

Product is missing but refund is not giving

I ordered a product from tata 1mg on 10/05/2022 and recived on 15/05/2022 . Product order ID is PO[protected]. After receiving the product i found that one metrial is missing out of three metrials. That day (15/5/2022) I raise a complain and told the company that matter. Company agent told me they need 24-48 hr to solve the issue. Then I give the time so they can solve my issue. I also share the picture of the product where one metrial...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirtiprakash
May 30, 2022
Report
Copy

Refund not received

Website:www.1mg.com

I purchased medicines online Tata 1mg vide Invoice number V1533N179739 dated 30th March 2022. For some reasons I had to return two packs of a medicine. The Company arranged reverse pick up on 24th April 2022, and assured a refund of about Rs 670 within five days. The Company has still not refunded my money, as on 30th May 2022. The company refuses to answer my phone calls, or emails, or whatsapp messages....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinayti94
Apr 4, 2022
Report
Copy

Regarding order failed and money not refunded

Website:www.1mg.com

I have ordered skin related medicines from 1mg and tried to pay through Tata Pay.

Payment got deducted and now it is showing that payment failed.Because order is of more than 2000Rs so I am unable to make it again.

I did chat with your team but their reaponse is that money will be refunded within 5-7working days.

What about someone if he had only that much money and cant get refund to reorder.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Tata 1mg Recent Comments