Tata 1mg — Regarding order failed and money not refunded

Website:www.1mg.com

I have ordered skin related medicines from 1mg and tried to pay through Tata Pay.

Payment got deducted and now it is showing that payment failed.Because order is of more than 2000Rs so I am unable to make it again.

I did chat with your team but their reaponse is that money will be refunded within 5-7working days.

What about someone if he had only that much money and cant get refund to reorder.I want you to refund my whole amount today so that I can buy medicines offline .

This is not first time when Infaced same issue. If you all are unable to do so then please let me know so that I can file consumer complains against 1mg for doing such things.

No one has right to play with someone's health.
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