Tata Card — Credit card heavy penalties

Dear sir,

I have written several mails to customer care tata and sbi no one resolve or respond the problems

You have issued a tata sbi card as lifetime free, there no charges for joining and annual as committed by your sales person, laterly you have pass the annual fees, i asked him he told you will get gift card on that amount pls clear the dues.

After the false commitment i stopped using tata sbi card past one year again this year you have given auto debit option to royal sundaram they debited amt of rs 495.6 on dated 20/03/2020, after raise the query you reversed only 446/- and left to me amount of rs 50/-

Then

Again you passed annual fees on 10/04/2020 499+89.82, & 10/05/2020 48.90+8.79,

Before clarification my mails you charged late fees amount of rs 600/- and 40.12+115.22 respectively on amount of rs 50/-

Before clarification again you pass the charges second time on 03/07/2020 amount of rs 750+135 as late fees.

All this mistakes happen only from your side, i don't want to pay for your mistakes am regularly written the mails, you have replied that your charges has been reversal on next statement then your person called me to taken my account number for reversal amount has been credit directly in your account still not received, after that i made the payment billed amount but there is no reversal amount received and your mail says card has been terminated, this is also 100% false commitment from you and no one responded properly, in this pandemic situation and financial crisis who is going to spend unnecessarly, am requesting pls reversal all the charges whatever you passed on this card and credit the same to my account as earliest

Finally

1) your tata card is not safe to customers and
2) false commitments before and after,
3) you charging heavy penalties to customers,
4) no one responds customer queries, and
5) your customer care number also a heavy chargeable
6) before clarification passing again and again penalties
7) harassment mails for dues amount

Regards
Murthy
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