[Resolved]  Tata Docomo — 153 Recharge not happening

Address:Pune, Maharashtra

Hi, my tata docomo number ([protected]) is activated and another problem is, when I am trying to make a 153 recharge (1 GB data plan), it is coming as Sorry, the selected option is not applicable for your number. We have other exciting offers belonging to your region. Browse below and enjoy them.I don’t know what is the issue. Please sort it out and revert.my alternate number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number: [protected]. However, the same was not possible as the call got disconnected from your end.

In this regards, we would like to inform you that the RC 153 which has benefits as 1GB 3G data is applicable on your number. Hence, we request you to doing through retailer or online and if you still face the same concern kindly revert us with the error screen shot to [protected]@tatadocomo.com which will help us to assist you better.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information