[Resolved] Tata Docomo — 153 Recharge not happening | |||
Hi, my tata docomo number ([protected]) is activated and another problem is, when I am trying to make a 153 recharge (1 GB data plan), it is coming as Sorry, the selected option is not applicable for your number. We have other exciting offers belonging to your region. Browse below and enjoy them.I don’t know what is the issue. Please sort it out and revert.my alternate number is [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number: [protected]. However, the same was not possible as the call got disconnected from your end.
In this regards, we would like to inform you that the RC 153 which has benefits as 1GB 3G data is applicable on your number. Hence, we request you to doing through retailer or online and if you still face the same concern kindly revert us with the error screen shot to [protected]@tatadocomo.com which will help us to assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number: [protected]. However, the same was not possible as the call got disconnected from your end.
In this regards, we would like to inform you that the RC 153 which has benefits as 1GB 3G data is applicable on your number. Hence, we request you to doing through retailer or online and if you still face the same concern kindly revert us with the error screen shot to [protected]@tatadocomo.com which will help us to assist you better.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.