Tata Docomo — [protected]

Address:Ahmedabad, Gujarat

Dear Sir, With reference to above mentioned mobile no. i had sent the email to TATA DOCOMO but not received the satisfactory reply please consider the below mentioned email sent to tata docomo and make resolved the problem: Dear Sir, With reference to above mentioned subject i am in great problem due to not working of my sim card of tata docomo having no. *[protected] *and i use it both personal and business work please note the fact and *provide me great symbol of your services.* On 15th October, 2014 i was came to Rajasthan from Gujarat and i regularly used the my no. if network is available but in rajasthan most of places there is no network and once a day my mobile is switched off due to low battery and when i switched on the mobile then the sim card is showing no service and regularly i got this same message please help it out. Sir, this is my important no. for the business and personal uses, you can check my history i regularly recharge with big amount and also use 3G services always and this time is my huge lose please solve the problem at on your end *without knock the door of Consumer Court*. please find herewith enclosed last online conversation held with you. Looking forward for your favourable response.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number to understand your concern regarding network of your Tata Docomo connection number . However, we are unable to contact you, since your call was not responded.

In this regards, we request you to revert with the below details which will assist us in doing the needful.

Issue Area:
Issue Sub Area:
Landmark:
Pin code:
Issue (Indoor/Outdoor):
Duration of Problem:
Error Message:
Handset Model:
Sample Numbers (facing same issue):
Operator Name Using:
Alternate Number:

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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