Tata Docomo — [protected] account no[protected]

Address:

Mumbai City, Maharashtra

Dear Team, I have been using TATA Docomo for few months now. I have corporate plan of which i was very happy (Gold 299 2G GSM Plan). But suddenly i was charged Rs. 5328 as my bill for month of Feb because they say i have consumed more than 2GB of data. They said i consumed 2GB that was in my plan after that data plan must get discontinued as per representative told me while procuring TATA Docomo services at your office that is TATA Consultancy Services, Gateway Park, Road No.13, MIDC, Andheri (E), Mumbai - 400093, Maharashtra, India. This leads to disguiding customer and fales information provided while selling services. I have visited gallery as per customer care people directed to me. But scenario is vast after visiting gallery. For that also I have raise a complaint in customer care “misbehavior and attending customer on desk” Complaint number for misguiding customer “I don’t have complaint number in SMS” Complaint number for misguiding customer “[protected]” This is not fair going with name of TATA. Been and TATA employee im sad to comment on our own services.