[Resolved] Tata Docomo — About account balance | |||||
I m vidya wade. My no. Is[protected] I m using docomo since from 4 yrs but since from 2-3 month i m not happy with docomo services the reason is when ever i do recharge on my no. With in 5-10 min they cut my balance and only rs. 1 is remaining in my account.. so i try to call custumber care but no response Was this information helpful? | |||||
Complaint marked as Resolved
Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Oct 20, 2015 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Regards, Customer Care Tata Docomo | |||||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We tried to speak you personally on your number. However, the same was not possible as the number was disconnected from your end. In this regards, we would like to inform you that, LIVE_ASTROLOGY service was renewed on[protected] and[protected] which was activated through WAP mode. Hence, the balance of Rs.29/- has been deducted. However, as per your request we have deactivated LIVE_ASTROLOGY Service on your number and the same will be deactivated within 30 minutes so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.99/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] soon.
Regards,
Customer Care
Tata Docomo