Tata Docomo — Account De-Activation

Address:Bangalore, Karnataka

I've a corporate post paid connection with DOCOMO. Since I've moved out of country I've been trying to cancel the account for the past two weeks. Sent 3-4 emails to '[protected]@tatatel.co.in' and '[protected]@tatadocomo.com'. Contacted them in Face book and twitter. In Face book, I got a reply once asking me to send email to [protected]@tatadocomo.com that I have already done. Also tried contact the customer service [protected]. After trying around 4-5 time, one guy picked up and told me that he can't help me as his computer is not working. Next billing cycle starts on 11-Aug. I need to get this account cancelled before that.
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Tata DoCoMo customer support has been notified about the posted complaint.
Aug 07, 2014
Updated by VinuV
Account #[protected]
Complaint comments 

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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
My Number - [protected]
Contact Number: +[protected]
Email - [protected]@gmail.com
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.
We would like to inform you that we have registered your complaint vide docket number[protected] . Please save the docket number you may need it for any future correspondence.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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