[Resolved]  Tata Docomo — Activated chulbuli chat without request or confirmation

Without any request or confirmation from my side, I suddenly gets a message as follows "Chulbuli Chat is activated at Rs30 for 30 days. Dial 5330011 to enjoy the service. To stop, Dial or SMS STOP to 155223(Free).". And I lost my balance all of a sudden . Since this is completely inappropriate, I request the company authorities to kindly refund my balance you have dedected for a service I have never requested for.Why should i have to go through all these trouble just because I'm your customer.?
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Oct 11, 2015
Complaint marked as Resolved 
posted in consumercomplaints.in my detals i send to tata decomo mail. that is [email protected] remail thing they have done.
Oct 09, 2015
Updated by Satyam O
ref No: 16602085 time 07-oct-15 20:24
Complaint comments 

Comments

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
i send my details to this mail id : [protected]@tatadocomo.com. And thanks for responding my complant.

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