[Resolved] Tata Docomo — activating service without permission and charges Rs. 50 | |||
Yesterday I have some 53.55 Rs currency in my mobile. Suddenly I got a msg from 50202, that I have subscribed for GIRL ZONE @ Rs 50 for 60 days through IVR - Interactive Voice Response. To notify everyone, I never give ok option for OBD - On-Board Diagnostics messages. I also receive calls from Tata DOCOMO's IVR. Even for that, simply without listening the voice, I will disconnect the call. Already, I have complained here with same kinda issues twice. Just without the customers knowledge or permission, simply there are activating some services, whenever we have currency in mobile with more than 50 Rs. And on calling to customer care, they said I'd activated through Internet. Since I am not using Internet on mobile how could I ??? I want my 50 Rs back Its a day looting job. DOCOMO can't understand this!!! DOCOMO, do wants to loose your reputation online??? Frustrated with your service, . Better, I need to change my mobile operator through MNP i guess! My DOCOMO no: [protected] Email ID: mann.[protected]@gmail.com Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr.Kannoj,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.
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To notify everyone, I never give ok option for OBD - On-Board Diagnostics messages. I also receive calls from Tata DOCOMO's IVR. Even for that, simply without listening the voice, I will disconnect the call.
Already, I have complained here with same kinda issues twice. Just without the customers knowledge or permission, simply there are activating some services, whenever we have currency in mobile with more than 50 Rs.
And on calling to customer care, they said I'd activated through Internet. Since I am not using Internet on mobile how could I ??? I want my 50 Rs back
Its a day looting job. DOCOMO can't understand this!!! DOCOMO, do wants to loose your reputation online??? Frustrated with your service, . Better, I need to change my mobile operator through MNP i guess!
My DOCOMO no: [protected]
Email ID: mann.[protected]@gmail.com