[Resolved]  Tata Docomo — Activation of my new prepaid sim

try chatting with support on tatadocomo.com, they helped me with information on whether the CAF form was accepted or not. their 59059 support is pathetic, representative told me that there is address mismatch, when I shouted that who is uploading the form, she said it is fine and connection would be activated in 15 min.

my form was rejected once due to not clear proof of identity.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We would like to inform you that as per our records the activation is under process your number is in VALID state due to local reference negative. Post Documents updation in system (Order Entry) you will get a SMS, post which you need to call 59059 for tele verification. Post Positive Verification SIM will be activated in 5 minutes and incase verification is done negative then you have 2 more attempts for positive verification. Post activation, FRC (first time recharge) is mandatory. The activation process takes 4-5 days, the Number will be activated post document updation & verification.

Regards,
Customer Care
Tata Docomo