[Resolved] Tata Docomo — Automatic Balance reduction without any reason | |||
My number Tata Docomo [protected].. They automatically deducted around 189 Rs on 14th August 2014 without any reason. This is fraud. When reported, they only say they are looking into it. Customer care just gives computerised answers. Never expected such cheating and fraud from a reputed company with the name of Tata. It is a shame that Ratan Tata is defrauding and cheating Indian people with such illegal activities. It is a real shame. I registered complaint on grahak seva, there they reply they will compensate with 100 Rs. As I, their regular customer. What a joke ??? They i have use multiple browsing ...but still data was remain ...how they can cut their balance from main balance ??? Its all fraud is going on... Corrupt people...ratan tata should look into this ...many people are having same complaint... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Satyashil,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that the amount has been deducted for internet browsing. Hence there is no discrepancy in your account.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that the amount has been deducted for internet browsing. Hence there is no discrepancy in your account.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.