Tata Docomo — Autorenewal by Tech

Address:Bangalore, Karnataka

Dear support Team This is my second email, in pervious email I informed that when I called up to your customer care, I had a word a tech name Asmath Baig, he was rude on the call & improper solutions provided I was not happy with him & tech disconnected the call After disconnecting the call, tech doing an auto renewal Rs 155, then Rs 15 & Rs 69. Rs 155/- Ref ID: 19074897, Rs 15/- Ref ID:: 19074903, Tranc ID: APCN75365992 Tried to call back to your customer with an alternative number, spoken with shiva nanda tech informed they won’t have any update information, requested call back after 4 hours So it is a request you people to cancel all the auto renewal & refund my money if not I might have to take to this to the second level Looking forward to for your prompt & positive reply Even looking forward to hear from you Regards Rizwan Khan Cell: [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Mr.Khan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Thank you for your support Consumer Complaint team

I would like to inform you they have refunded my amount all the credit goes to you...Consumer Complaint team

Once again thank you for your support


Thanks & regards
Rizwan Khan

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