[Resolved] Tata Docomo — bad service as well as no refund

amitdhuri

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

On Tuesday[protected] evening Rs. 100 deducted from my account saying that low account balance for using docomo Internet @ 10p/10kb for 1 minute which is really incredible..There is such inconsistency in messages that saying 30 MB deducted in minute on EDGE speed miracle as i thought its like giving 3g speed on EDGE while on roaming in Mumbai.Then it saying ZERO balance and 100 rupees deducted. After 2 days I have not even recharged i got message that 20 mb remaining. Customer service is horrible saying they will not refund and you can port if you want.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

amitdhuri

from Pune, Maharashtra

Worst service provider..

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.