Tata Docomo — Balance deducted even though i had 1400 3G sec left

Address:

Bhavnagar, Gujarat

Hi I am Hardik Siyaniya, My mobile number is [protected] (Gujarat). I recharged with Rs. 11 to get the benefit of 60 Min. 3G, I have activated this service so many time but on 8th January 2014 happened different thing I have been charged extra even though I had 1400 sec. left in my 3G balance. I told the same thing to the customer care representative and they replied me that I was charged because I used multiple session of surfing. why suddenly I have been charged on 8th January 2014 and never before. How ever I had 1400 sec left in my 3G gprs even though I have been charged ... All I want is refund my amount that was charged wrongfully to me. -Hardik siyaniya [[protected]] Gujarat