[Resolved] Tata Docomo — Balance deduction | |||
Hello sir, Mera tata docomo gsm [protected]ka number hai. Maine 19/4 sham pe ₹40 recharge kiya tha aur sirf 2 ya 3 call kiya tha. Aaj (21/4) jab me call kar raha ths to "u have not a sufficient balance to make a call" ke aaya to maine balance check kiya ₹0.2 paise dikhaya to maine complaint karne ke liye 198 pe call kiya to unhone bataya ki "remedy career pack" active hone ki wajase balance kata hai. To maine kaha jab maine active karne ki request di hi nahi to kaise active kiya aapne to unhone apne sinners ko call transfer kiya us ne bhi kaha ki pack ke liya aapka paisa kata hai to maine kaha maine koi pack active karne ki request nahi di aur mera paisa refund karo tous ne meri complaint bhi nahi li aur pasa refund bhi nahi hota kaha. Maine kaha tum refund mat do lekin muje complaint lekar sr. No do us kaha hamare yaha koi sr (Request number) nahi hota aur call cut kar diya. Aur mere mobile pe pack deactivate ka message aaya. Sir meri aapse request hai mera paisa refund karwa digiya please... Thank you Gajanand parit [protected] Was this information helpful? | |||
Apr 22, 2016 Complaint marked as Resolved Thanks foram for my help... Tata DoCoMo customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Tata Docomo — Call centre girl Rupali
HelloJust now had a word with Rupali she was so arrogant unhelpful rude
Lots of attitude
She was arguing with Me
Dear ashfaq Patel,
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
Dear bhaveshpatel2007,
As per the conversation had with our team, we would like to inform you that, SUBGSMRCM service was renewed on[protected] at 06:08PM which was activated through WAP mode. Hence, the balance of Rs.38.01/- has been deducted. We take multiple confirmations from you before activating any service. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.38.01/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that, SUBGSMRCM service was renewed on[protected] at 06:08PM which was activated through WAP mode. Hence, the balance of Rs.38.01/- has been deducted. We take multiple confirmations from you before activating any service. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.38.01/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
Hello sir,
maine yesterday around 12 :30 ko apna tata docomo gsm ka rs 251 ka combo pack online recharge kiya or, sirf whatsapp use ki or ek lotus cream ka review check ki or kuch frndship ka msg check liya or, 3 ya 4 cal kiya uske bad mera remain balance 81 rs tha sam ko suddenly mujhe msg aaya ki u dont have sufficient balance to make a call . To maine apna net blnc check liya *111*1# to mere account me nhi blnc tha or nhi net blnc tha uske bad se maine 198 pe continue call ki .But customer care se bat nhi ho pai .Fir maine dusre tata docomo sim se cal ki to jakr bat hui ek girl miss bulbul se subah jakr bat hua to maine usse bola ki mere blnc or net blnc refund kr dijiye pls usne mujhe nonsense matter bta kr cal disconnect kr di .
So please ab mera apse request hai ki mera blnc or net blnc refund kr de pls or mujhe sim ko port krne ka idea btaye pls because, i m happy with tata docomo service.
Thank u,
vandana sharma
[protected]
maine yesterday around 12 :30 ko apna tata docomo gsm ka rs 251 ka combo pack online recharge kiya or, sirf whatsapp use ki or ek lotus cream ka review check ki or kuch frndship ka msg check liya or, 3 ya 4 cal kiya uske bad mera remain balance 81 rs tha sam ko suddenly mujhe msg aaya ki u dont have sufficient balance to make a call . To maine apna net blnc check liya *111*1# to mere account me nhi blnc tha or nhi net blnc tha uske bad se maine 198 pe continue call ki .But customer care se bat nhi ho pai .Fir maine dusre tata docomo sim se cal ki to jakr bat hui ek girl miss bulbul se subah jakr bat hua to maine usse bola ki mere blnc or net blnc refund kr dijiye pls usne mujhe nonsense matter bta kr cal disconnect kr di .
So please ab mera apse request hai ki mera blnc or net blnc refund kr de pls or mujhe sim ko port krne ka idea btaye pls because, i m happy with tata docomo service.
Thank u,
vandana sharma
[protected]
Hello sir,
maine apna tata docomo ka no, [protected] hai jo maine on 7/8/2016 ko online se combo pack recharge kiya around 12:30 ko . maine sirf whatsapp use kiya or 3 ya 4 cal kiya .or ek lotus cream ka review or kuch frnd ship pic dekhi .evng me 7 o' clock ko suddenly mujhe msg aya ki u dont have sufficient blnc to make a cal. fir maine *111*1#pe check kiya to mere account me blnc or net blnc dono hi nhi the .uske bad maine 198 pe customer care ko cal to to sbhi excutive busy hai bol rhi thi .fir maine night 8 o' clock se 12 o' clock tk cal ki but customer care se bat nhi hui .subah 8/8/2016ko maine dusre docomo ke no se cal ki to ek girl jiska nam bulbul se bat hua jisse mai boli ki mdm pls mere blnc or net blnc refund kr dijiye to maine kl hi recharge kiya tha to usne bola ki sry ham refund nhi kr skte hai fir maine usse blnc katne ka reason puccha to usne nonsence reason bta kr cal disconnect kr di bad me sirf mere account me blnc aya 81 Rs lekin net blnc nhi aya .
so pls apse request hai ki mera net blnc refund kr dijiye. or mujhe apna sim port krwane ka kya process hai bta dijiye bcos i m nt happy with tata docomo.
Thank u
vandana sharma
[protected]
maine apna tata docomo ka no, [protected] hai jo maine on 7/8/2016 ko online se combo pack recharge kiya around 12:30 ko . maine sirf whatsapp use kiya or 3 ya 4 cal kiya .or ek lotus cream ka review or kuch frnd ship pic dekhi .evng me 7 o' clock ko suddenly mujhe msg aya ki u dont have sufficient blnc to make a cal. fir maine *111*1#pe check kiya to mere account me blnc or net blnc dono hi nhi the .uske bad maine 198 pe customer care ko cal to to sbhi excutive busy hai bol rhi thi .fir maine night 8 o' clock se 12 o' clock tk cal ki but customer care se bat nhi hui .subah 8/8/2016ko maine dusre docomo ke no se cal ki to ek girl jiska nam bulbul se bat hua jisse mai boli ki mdm pls mere blnc or net blnc refund kr dijiye to maine kl hi recharge kiya tha to usne bola ki sry ham refund nhi kr skte hai fir maine usse blnc katne ka reason puccha to usne nonsence reason bta kr cal disconnect kr di bad me sirf mere account me blnc aya 81 Rs lekin net blnc nhi aya .
so pls apse request hai ki mera net blnc refund kr dijiye. or mujhe apna sim port krwane ka kya process hai bta dijiye bcos i m nt happy with tata docomo.
Thank u
vandana sharma
[protected]
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Thanks and regards,
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