[Resolved] Tata Docomo — Balance deduction fraud

saurabh03

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh, 226001

Respected Sir,
I (saurabh Kumar [protected]) have been charged 25 rupees for the data usage when there was a existing data balance .
i request you to kindly refund money.
Yours Faithfully
Saurabh Kumar

Was this information helpful?

No (0)

Yes (0)

Mar 28, 2016

Complaint marked as Resolved

the complain is resolved and my balance is refunded by the company.thanks for resolving the issue.the complain is resolved and my balance is refunded by the company.thanks for resolving the issue.

Tata DoCoMo customer support has been notified about the posted complaint.

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the conversation had with our team, as you have confirmed that your concern regarding balance depletion has been resolved. Hence, we are closing your concern as resolved.

Thanks and Regards,
Customer Care,
Tata Docomo