[Resolved]  Tata Docomo — Billing payment SMS and email to a wrong phone/ID

Address:

Bangalore, Karnataka

I am getting messages on my mobile for bill due date and payment overdue etc, for someone else account. I've written to "[protected]@tatadocomo.com" and spoken to representatives. I might have written atleast 25 emails and spoken at least 7-8 times. Despite their acknowledgement and written email stating that it is corrected and will not happen, I still get the reminders. Is there a higher official that I can speak about TATA Docomo's behaviour. Hi! your Bill Due Date for Tata Docomo Acc no xxxx88312 is 24-JAN-2015. Kindly pay Rs.852 to avoid late fee. Please ignore if Paid.