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Tata DoCoMo

Tata Docomo — Broadband speed very low

Address:Mumbai City, Maharashtra

I have registered a complaint against tata docomo for the speed issue of my broadband connection. I have given residential address plus the new address to the customer care and their turbhe office. They are always calling and asking the address. Last date given to me was 18th march and still there is no action. The Customer care people and the engineers only trying to mislead people Once again the same tata docomo fraud. MY contact number [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
Mar 24, 2015
Updated by shashank k avhad k I have given a complaint regarding tata docomo broadband at my residence in Malabar Hill. My Account number is[protected]. They have not taken any action against that. The customer care representatives give false promises of sending engineers and solving the issue. I dont understand why this is happening and this is irresponsbility of indian companies providing broadband services. As this connection is registered on Mr. Vithalani they may take legal action against this tommorrow or in future and this can create trouble for tata docomo customer care.
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Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Reply
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Reply
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.
Reply
Dear Customer,

This is with reference to your complaint regarding slow speed for your Tata Docomo number[protected]. At the outset, we sincerely regret the inconvenience caused to you

As per the telephonic conversation over the call on [protected], We would like to inform you that we have forwarded your complaint to our concern team and will update the resolution shortly.

For further assistance, mail us at [protected]@tatatel.co.in.

Thanks and Regards,
Customer Care
Tata Docomo
Reply

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