[Resolved] Tata Docomo — Call Divert activation on unknown number without confirmation | |||
Sir/Madam, As I have understand from Tata Docomo customer care representative that my call diverting is activated on the number “[protected]” to divert all calls on the No:-“[protected]”. (Customer care call reference ID 5002.70376256.260177) Please note that the said number ([protected]) is no way related to me and this seems to be the fraudsters work to map my bank ID and communication. If you have received any such information/request from my side please give the details and also the time lines form which the diverting request is activated.(date of activation 1st day) Sir, this is a very serious issue and hope you will co-operate with me to solve the same. For now please deactivate all the call forwarding facility on my ([protected]) number. Please reply soon..., Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your concern regarding Call-divert for your Tata Docomo number .
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number & alternate number . However, we were unable to contact you since the call was not answered.
We would like to inform you that, you can deactivate call divert on your number for that I request you to follow the procedure go to the `Settings¿ menu on your phone and select call Settings > Call Divert > Cancel or Dial ##002# and I request you to kindly check the same.
Kindly note that, switch off and on your mobile one time and remove your sim and Insert the sim card in another handset or same mobile and check.
For your convenience, I am attaching the link where you can check the all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx . You can also dial[protected] and select option 3 then 1 for getting the nearest TATA DOCOMO outlet details as SMS after punching the area pin code.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your concern regarding Call-divert for your Tata Docomo number .
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number & alternate number . However, we were unable to contact you since the call was not answered.
We would like to inform you that, you can deactivate call divert on your number for that I request you to follow the procedure go to the `Settings¿ menu on your phone and select call Settings > Call Divert > Cancel or Dial ##002# and I request you to kindly check the same.
Kindly note that, switch off and on your mobile one time and remove your sim and Insert the sim card in another handset or same mobile and check.
For your convenience, I am attaching the link where you can check the all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx . You can also dial[protected] and select option 3 then 1 for getting the nearest TATA DOCOMO outlet details as SMS after punching the area pin code.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.