[Resolved]  Tata Docomo — cancellation request of number is not done on my request

Hello Team,

I don't want to continue on Tata docomo service any more. And I want to cancel the number, please cancel my number.i have already raised this to the customer care. But the lady has mentioned in the description that it's regarding Bill explanation. I don't what is this behaviour for the customer. And I have already sent portable request. But they is no response from Tatadocomo service. Is this the way a customer should be treated for the using the service.I have been calling the customer care since 4 days. And there is no proper response for the docomo team.
I am really frustrated with the service from Tatadocomo.
Please cancel my service. When I called the customer care and raised complaint (number :.[protected]for cancellation of my number [protected]. But the lady has created a request with the description as Bill explanation.

If the request is not canceled. I would go a head and do a complaint in consumer court. Or post the complaint in other networks
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Jan 22, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
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