[Resolved] Tata Docomo — Cannot make calls while roaming

jiffiin

from Bengaluru, Karnataka

Address:	Ernakulam, Kerala, 682030
Website:	www.tatadocomo.com

Unable to make outgoing calls when i am in roaming.
I have sufficient balance and also getting incoming calls/sms.
But once i try to call while roaming, calls are disconnected automatically and showing “call ended”.
I called customer care last month and tried all the solutions they provided resulted in vain.
I changed to new sim card but still the problem existing.

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Sep 26, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us with your 10 digit Tata Docomo number, alternate contact number and exact location to help us assist you better.
Thanks and Regards
Customer Care
Tata Docomo

Verified Support

Aug 26, 2016

Tata DoCoMo Customer Care's response Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care