[Resolved]  Tata Docomo — Card is not activated and docomo store peoples are not replying properly.

Address:380007

Hi,

Currently I am staying in Pune. I have card of Tata Docomo (of Gujarat) which was missed by me somehow so I blocked my card. When I went to Gujarat, I got new card from docomo store and they told me that your new card would be activated within 2-3 hrs. It has been 3 days and my card is still not activated. When I called in store from where I got the card, they didn't even reply properly. Now I am stuck, not sure what shall I do.
JFI: I paid 50 rs and required document to get the new card.
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Apr 11, 2016
Complaint marked as Resolved 
Resolved
Tata DoCoMo customer support has been notified about the posted complaint.
Mar 29, 2016
Updated by Jaydipt
Tata Docomo No: [protected] (on name jaydipkumar Thakkar)
Alternate contact no: [protected]
email ID: jaydeep.[protected]@gmail.com
Complaint comments 

Comments

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that the number has been unbarred as per your request vide service number IMSI[protected] with effective from dated 29-MAR-2016 03:12PM. Kindly make a note of the same.

Regards,
Customer Care
Tata Docomo
Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
It has been resolved now

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