[Resolved]  Tata Docomo — charging fake money

Address:Panipat, Haryana

respected sir i visited tata docomo sukhdev nagar near salargang gate in front of bikaner sweet panipat haryana outlet. i ask them to convert my post paid numbers in to pre paid numbers my no is [protected], [protected] . they told me ok but we will charge 250 rs to convert the number the balance will come in to the ac they said after ten days . it sound strange to me i ask receipt for that and they said no we will not give u any receipt. then i ask customer care on 121 they told me i dont need to pay any amount and can convert my sim through zero balance also without giving them 250 rs per sim for which out let people were asking.and121 customer care told me if tata docomo outlet people ask money let 121 tatacustomer care talk with them. 1 tata outlet people talk badly with 121 customer care people also and told them to complaint against them then 121 provide me complaint id[protected] 2 tata docomo outlet people asking money for which they will not provide any proof to customer. 3 i visited store with all document three times but they are mentally harassing me. 4 i will go to local press and newspaper for these type of loot of tata docomo outlet people kindly take action sourabh singla [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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