[Resolved]  Tata Docomo — Cheating and fraud behaviour with irresponsive and misleading customer care.

Address:

Mathura, Uttar Pradesh

I got a message from td-610457 -"DHAMAKA OFFER! 50 Local/STD Minutes sirf Rs14 me poore 30din ke liye. Offer kewal 20-Apr-14 tak. Extra Min/Val 72hr me. Want Full Talktime? Call 123(tollfree)"
Then i recharged my number on 19th april with 14 Rs... What i got some 20 min and 2 days validity.
I waited for 72 but got no extra ballance and validity.. Then i called customer care and customer care executive told me that system upgradation is going on he cant help and told me to call after 2 hours.. After two hours every time i called and failed to talk to costumer care a computer voice Told me that all our executive are busy at the moment... That day called several times but with the same computer voice whole day told me all Executives are busy at the moment.. Next day i called same thing happend executive Told me to call after two hours then After two Hours same compUter voice told me the same thing.. Today is the fourth day of this kind of behaviour froM you costumer care.. I am wRiting this thing to tata docomo on behalf of every costumer who are facing this kind of problem with your services... Stop cheating us and stop harrasing us mentally...

Rahul-[removed]
[protected]@gmail.com