[Resolved] Tata Docomo — Cheating and fraud | |||
I am a consumer of Tata docomo, my mobile number if [protected], My account balance was deducted with out any reason, when i call the constumer care, they initially said that i was due to accessing webiste, when i informed them that my net pack is activated, they said below 30MB balance ur balnace get deducted automatically, when i said this has happened before and no balance has been deducted previously, they said u would not be refunded. Was this information helpful? | |||
Sep 22, 2015 Complaint marked as Resolved thank you customer complaint forum with out which the issue would never have been heard and resolved in such a convenient manner. Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Please tell me how much time is would take you to resolve this
Dear Customer,
As per the telephonic conversation had with our team member, we apologize for the inconvenience caused to you. We have raised the complaint with reference number PBR12333784 and the same will be resolved soon.
Thanks and regards,
Customer Care
Tata Docomo
As per the telephonic conversation had with our team member, we apologize for the inconvenience caused to you. We have raised the complaint with reference number PBR12333784 and the same will be resolved soon.
Thanks and regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.