Tata Docomo — Cheating by Tata docomo executive while porting | |||
While porting Tata docomo executive has Explained me the plan of Rs 250 monthly rental in which 30000secs free, 3G 1GB free and 2G unlimited. after porting first 15days i have receved the bill of 1500. And then I have sent the mail to tata docomo regarding bill and plan then they informed that I dont have 2G unlimited in my paln afted 1GB 3G data. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Regards,
Customer Care
Tata Docomo
Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Regards,
Customer Care
Tata Docomo
Dear Customer,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Regards
Customer Care
Tata Docomo
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Regards
Customer Care
Tata Docomo
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I asked to executive 3-4 times regarding plan 250 per month before porting.
30000secs free local and STD,
3g 1GB free then 2g Unlimited
250SMS free local and STD
Finally They not able to change the plan and port to other ervice as 90 days rule is there.