Tata Docomo — Cheating in bill discount.

Address:Rohtak, Haryana, 124001

On 14th Jan 2015 recived call for bill payment of Rs. 1450 and discount allowed of Rs.350. Final amount was 1100/-. But again showing outstanding payment is 350. My account no. Is[protected] & transaction id is [protected].
My cntct no is [protected]
Need solution as soon as possible, otherwise no. will be disconnected.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further. Also, we would like to inform you that upon verification of our records we have found that you have been charged correctly as per your usage and there is no discrepancy in your bill.

Thanks and Regards,
Customer Care
Tata Docomo

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