Tata Docomo — Cheating with me by tata docomo company | |||
Dear sir, i am tata docomo user. my mobile number is- [protected] Every month I have bill of rs. 500. I all ready take plan for 1500 free std and local calling plan and for net I have taken 1-25 gb free so how the bill is comes rs. 5500 in 20 days. Kindly check and revice bill amount. Otherwise I will not pay single amount and I will purchase another sim in other number. Kindly revice as early as possible otherwise I remove my card for fore ever and and go other company number. Because u doing chit with custmer. U can also contact with me in [protected] And I am not talked with any person i[censored] want to talk with me the call me on [protected] Was this information helpful? | |||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that your unbilled usage amount(Rs. 5534.1/-) contains all the details before the discounts provided and the same will be deducted as per the plan and benefits in your bill once the bill is generated. Also, we would like to inform you that the your current credit limit is Rs. 3400/-. Hence, your usage amount has been crossed your credit limit. Kindly make a note of it. However, we would like to inform you that your current outstanding is Rs. 0/-. You can send from your Tata Docomo Number to 121111 (Toll Free) to know the unbilled amount. You can also send to 121 (Toll Free) to receive Daily SMS regarding your Unbilled Amount.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that your unbilled usage amount(Rs. 5534.1/-) contains all the details before the discounts provided and the same will be deducted as per the plan and benefits in your bill once the bill is generated. Also, we would like to inform you that the your current credit limit is Rs. 3400/-. Hence, your usage amount has been crossed your credit limit. Kindly make a note of it. However, we would like to inform you that your current outstanding is Rs. 0/-. You can send from your Tata Docomo Number to 121111 (Toll Free) to know the unbilled amount. You can also send to 121 (Toll Free) to receive Daily SMS regarding your Unbilled Amount.
Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo