[Resolved] Tata Docomo — Churn out charges from tata docomo 3g disconnect | |||
Hello, I had taken a tata docomo 3 service and had paid the money for 3 months usage in advance and two bill payment, Since i have disconnected paying all the pending bills.but Docomo slapped me churn out charges of 1970 since i have disconnected the connection before 6 months, which was not informed me earlier when the connection was taken and even when i was disconnecting the connection. This is the worst telephone service provider i came across who cheats people. please explain why your customer care did not explain the charges before taking the connection and also while disconnecting the connection . My account number is :[protected] You can reach me at : [protected] Rajesh Patil Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your concern regarding billing of your Tata Docomo connection . At the outset, we sincerely apologize for the inconvenience caused to you.
In this regards, we would like to inform you that as per our records it was found that there is no wrong billing and you have been charged correctly as per your usage and rentals and currently there is an outstanding amount of Rs. 970/- in your account and request you to clear the same ASAP.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your concern regarding billing of your Tata Docomo connection . At the outset, we sincerely apologize for the inconvenience caused to you.
In this regards, we would like to inform you that as per our records it was found that there is no wrong billing and you have been charged correctly as per your usage and rentals and currently there is an outstanding amount of Rs. 970/- in your account and request you to clear the same ASAP.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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Customer Care
Tata DOCOMO.