Tata Docomo — complain

First without my concern 45 rs was deducted form account then when i call them back though i tried 100 times they say"ALL OUR CUSTOMER CARE EXECUTIVE ARE BUSY FOR FURTHER QUERIES MAIL US AT [protected]@tatadocomo.com". I became fed up and mailed them but no response again.Morning again I called my preferred language is English but they started speaking in tamil and said change your language to english though it is.I tried to explain him and he said he will refund within 3 hours but it never happened and next day i called again and teh same response. I had never seen such a poor service in my life.I am ready to pay for customer service but they are always busy.""GOD KNOWS" Want to through this sim in marina beach
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
My number [protected] email-id uts.[protected]@gmail.com
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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