[Resolved]  Tata Docomo — Complain: Changing and Running on Photon Whiz mode, Slow speed, Auto disconnection

Address:

Dehradun, Uttarakhand

This is to inform you that I am facing too many problems these days with my Photon Max. Slow speed, too many auto disconnection. This is happening to me in regular intervals since I have this connection. Again I speak to one of your customer executive regarding my problem. He simply said we are sorry about this problem but it is happening because of heavy users in my area. I have informed him that my current location is comes in the little rural area where number o[censored]sers are few or very very less. But the executive and manager have no solution for this. I have asked them to at least register my complain and forward to technical team but they are not willing to that. They only have big sorry for me. As per them this problem cannot be solve. in their words Some days it will be good some days it will be bad like this only. Am I using a testing device??? Or I have to wait for those good days to do any work. Really very disappointed with the service. and response today. Last week I was thinking to upgrade it to Max Wi-Fi. Yes I have made a wrong decision to use and continue this photon max dongle after so many ups and down. I should go for other options and I will in next couple of days. Thank you for your wonderful & pathetic CC service.