Tata Docomo — customer care of the company deduct my balance of Rs.51 from my No.[protected]. Plz return the balance amount

Address:Bareilly, Uttar Pradesh

hai, sir, ur customer care deduct my balance of Rs. 51 from my No. [protected]. They inform me that ur balance deduct through O/G call on 54321 no. But I not make any call on abovesaid No. ur customer care fraud against me. and deduct my balance. So Plz I request to YOU that You return my balance immediately.I[censored] fail to do so I will legal action on this fraud by customer care. With regard, Navin Kr. Rathour Advocate Delhi High Court...
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Rathour,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your numbers to understand your concerns regarding balance deduction. However, we are unable to contact you, since your calls were not answered.

Further, please be informed that the amount has been deducted for Internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 51 vide docket number ABAL[protected].

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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